Thanks for shopping in the Boutique at Karla’s Cottage! Orders are sent out twice a week, unless otherwise noted in advance, or your item needs to be sent overseas. Overseas items will go out once a week. If you need your package in a rush, please let me know and I will try to get it mailed sooner.
I love to make your packages look pretty, but also strongly believe in recycling, so will try to reuse as many boxes and bags as possible, while still wrapping up each purchase in a cute way. So, the outside of the box might not be so attractive, but the inside will be, for sure!!
Shipping-will be done through USPS, or UPS. If you wish to have your item insured, please ask for an invoice before making your payment.
Please
note that sometimes the website figures the shipping for multiple
purchases way too high, and I will issue a refund for a portion after
the box is packed if this happens.
Payment-through Pay Pal is the easiest way to go! It is safe, secure, and instant, plus you can use your credit card of choice through Pay Pal. If you need to pay by check or money order, please email me: karlanathan@sbcglobal.net
Returns- Please note that most of my wares are vintage, or make use of vintage materials. There will be imperfections that time has created and that just adds to the allure of the piece. These goods are not shiny and new from market, they are well loved and show their age.
Returns will only be accepted if the item is not as described or photographed. But, if I’ve screwed up something, I want to make it right. Please contact me at karlanathan@sbcglobal to discuss options.
I will make every effort to amend the situation. All returns are subject to prior approval. If your request for a return is approved, you will be refunded the entire amount of the purchase price to your Paypal account, minus shipping and handling charges. You will be responsible for safely returning the item(s) to us prior to receiving the refund.
If you are a Kansas resident, please add 7.3% sales tax to your order.
